Sales Policy

Effective Date: November 8, 2024

Chictopix

At Chictopix, we are committed to delivering high-quality hair cutting tools with a seamless shopping experience. Please review our Sales Policy to understand the terms that apply to all purchases made on our website, chictopix.xyz.

1. Product Availability and Pricing

  • Availability: All products listed on our website are subject to availability. We strive to keep stock updated, but in rare cases, an item may become unavailable after an order is placed. In such cases, we will notify you promptly and provide options for replacement or a full refund.
  • Pricing: Prices are listed in U.S. dollars and may be subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout.

2. Payment Terms

  • Accepted Payment Methods: We accept major credit cards, debit cards, and other payment methods listed at checkout. Full payment is required at the time of purchase.
  • Secure Transactions: Chictopix is committed to providing a secure online shopping experience. All transactions are encrypted, ensuring your payment information is safe and secure.

3. Order Confirmation and Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details. Please review this email and contact us if any information appears incorrect.
  • Order Processing: Orders are typically processed within 1-3 business days. Processing times may vary during peak periods or due to stock availability.

4. Shipping and Delivery

  • Shipping Options: We offer various shipping options at checkout, allowing you to select a delivery method that best suits your needs.
  • Delivery Timeframes: Delivery times vary based on location and shipping method chosen. Estimated delivery dates are provided at checkout but may be subject to delays due to external factors such as weather or carrier service issues.
  • Shipping Fees: Shipping fees are calculated based on order weight, dimensions, and delivery location. The shipping fee will be clearly stated at checkout.

5. Cancellations and Modifications

  • Order Cancellations: Orders can be canceled only before they are processed for shipping. Once an order is shipped, it cannot be canceled. To request a cancellation, please contact us at (580) 467-5839 or via email at contact@chictopix.xyz.
  • Order Modifications: Once an order is placed, modifications (such as changing the delivery address) may not be possible. Contact us as soon as possible if a change is needed, and we will do our best to assist.

6. Promotions and Discounts

  • Discount Codes: Discount codes or promotional offers must be applied at checkout. Only one discount code may be applied per order, unless stated otherwise.
  • Promotional Terms: All promotions are subject to specific terms and may have limited availability. Chictopix reserves the right to alter or cancel promotions at any time.

7. Return and Exchange Policy

For details on returns, exchanges, and refund eligibility, please refer to our [Return and Exchange Policy](link to the return policy page). Returns and exchanges are handled separately from sales transactions and are subject to the terms outlined in that policy.

8. Customer Support

If you have questions or need assistance with your order, please contact us: